Welcome to Suite Hub! We’re thrilled to have you stay with us. To ensure a comfortable and pleasant experience for everyone, we’ve put together a few guidelines for your stay. By following these guidelines, you help us maintain a high standard of service and hospitality.
1. Respect the Property: Please treat the accommodation with care. Any damage to the property or its contents may result in additional charges.
2. Noise Levels: Keep noise to a minimum, especially during nighttime hours (10 PM – 7 AM). Be considerate of your neighbors and fellow guests.
3. Guests and Visitors: You are responsible for your guests and their behavior. Please ensure they follow these guidelines too. Overnight visitors must be declared in advance and may incur additional charges.
4. Check-In: Check-in time is typically from 3 PM. If you require an earlier check-in, please contact us in advance to see if it’s possible.
5. Check-Out: Check-out time is by 11 AM. Late check-outs may be available upon request but must be arranged in advance and may incur additional fees.
7. Maintenance Issues: If you encounter any maintenance issues or damages, please report them immediately to our team. We aim to resolve problems promptly to ensure your stay is comfortable.
8. Safety First: Familiarize yourself with the emergency exits and procedures. Do not tamper with smoke detectors, fire alarms, or other safety equipment.
9. Lock Up: Always lock doors and windows when you leave the accommodation. Suite Hub is not responsible for any lost or stolen items.
11. Smoking Policy: All our accommodations are non-smoking. Please respect this policy and smoke only in designated outdoor areas if available.
12. Pets: Pets are only allowed if specified in your booking confirmation. Please inform us in advance if you plan to bring a pet.
14. Parking: If parking is provided, please park in designated areas only. Unauthorized vehicles may be towed at the owner’s expense.
16. Contact Us: For any assistance during your stay, please reach out to our support team. We’re here to help 24/7.